Serious Incident Management,

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AI Incident Summariser

ZenAI provides instant summaries via Slack, so even if you’re on the go, you can gauge the incident’s urgency. Get the full context with just a tap, and decide if it’s critical or something your team can handle.

AI Postmortems

Structured postmortems and automated follow-up tasks. Ensure continuous improvement by capturing key insights to prevent future incidents.

AI-Powered Scheduling

Leverage Zenduty’s AI tool to automatically generate complex on-call schedules tailored to your team’s needs.
Optimize coverage, reduce manual work, and ensure seamless shift management across distributed teams.

AI-powered incident context

Get instant insights into impacted services, clusters, and components for faster resolution and minimal downtime.

Smart On-Call Management

Zenduty simplifies on-call management for distributed teams, no matter how complex your rotation or shift patterns.

Intelligent Alert Routing

Zenduty’s powerful custom routing rules lets you to route the right alerts to the right people at the right time and reduce MTTA by over 90%.

Workflows

Zenduty's workflow automation engine customizes responses to specific incidents, automates escalation, initiates plans, sends real-time notifications, and integrates with apps like Jira for seamless incident handling and post-incident analysis.